Vietnam’s main fashionable retail pharmacy chain Pharmacity has simply introduced excellent enterprise ends in 2021, together with income, system growth pace, variety of orders offered and variety of member clients, which all elevated dramatically.
Regardless of quite a few challenges in 2021, Pharmacity has expanded its system by greater than 50 p.c with about 800 pharmacies nationwide, recording 27 million transactions, whereas the variety of member clients exceeded seven million, and income reached VND3.567 trillion – greater than double that in 2020. The retail chain additionally recorded the very best buyer satisfaction rating (in response to Cimigo’s analysis report) in 2021 and has been a worthwhile enterprise since July 2021, in response to the EBITDA index (revenue earlier than tax) of the unit.
Chris Clean, Founder and CEO of Pharmacity stated, “I’m so grateful to all of our clients who supported us, and trusted us as throughout such a difficult yr. I attribute our success this yr to the standard of our product, our various vary of over 7,800 gadgets, and the aggressive pricing we provide to our clients. There may be a whole lot of noise round efficiency available in the market, and round pricing, while at Pharmacity the client is our clear focus. So proper now, for instance, our highest precedence is to make sure that we preserve a secure provide of testing kits, masks and Covid-19 drugs, together with the anti-viral containing the lively ingredient Molnupiravir. Our clients are demanding this stuff, and it’s our accountability to fulfill that demand. Pharmacity is the main and largest model available in the market, and I don’t take that as a right. We’re acutely conscious that we owe every thing to our clients.”
Pharmacity gives quite a lot of merchandise reminiscent of Covid-19 fast check kits, nutritional vitamins and Covid-19 remedy medication in probably the most wanted interval with secure costs
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Amongst 7,800 SKU’s together with 350 Pharmacity and unique model merchandise (targeted on healthcare, private care and VMS) driving development, nutritional vitamins and dietary supplements had been the strongest performing class of Pharmacity’s key product classes (OTC, private care, healthcare, CVS, magnificence Care, nutritional vitamins minerals and dietary supplements, child and skincare).
By 2025, Pharmacity may have 5,000 shops nationwide with the purpose of fifty p.c of individuals having a retailer inside 10 minutes of their houses. Pharmacity is strengthening its digital infrastructure to organize for its growth and the fast rollout of its on-line enterprise by 2025. This formidable plan will lead Pharmacity to a turnover of over US$3 billion and can create jobs for over 35,000 Vietnamese folks.
In 2021, Pharmacity elevated its system growth price to 50 p.c, striving to attain the goal of 5000 pharmacies nationwide by 2025
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Chris Clean added, “I additionally wish to give a shout out to our folks. I’m so happy with our groups who’ve labored onerous to drive gross sales and increase our retailer community. We’re thrilled to see this improbable development momentum, regardless of difficult market situations. Our pharmacists have turn into a key pillar of the healthcare ecosystem in Vietnam, and we’re trying ahead to persevering with to increase our providers to supply our clients with the very best and most handy pharmacy providing.”
Established in 2011, Pharmacity is the main model within the pharmaceutical retail business in Vietnam. By March 2022, Pharmacity gives clients in Vietnam an unmatched handy GPP licensed pharmacy community with 1,000 shops nationwide and entry to over 4,600 extremely reliable pharmacists serving the main drugs and well being & wellness product supply on the best worth.
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